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FREQUENTLY ASKED QUESTIONS

How can we help?

General Info
Shopping
Shipping & Returns
Selling

ReRobe is an established retail platform for secondhand and vintage clothing based in Stockholm, Sweden. We make it easy and fun to shop and sell pre-loved fashion. Discover amazing pieces from Scandinavian brands, high-end international designers, vintage gems, and more!
We started in 2019 in Stockholm, Sweden.
We are not a marketplace that connects buyers and sellers. We take care of the selling process for you once your item has passed our quality control and has been approved for sale. By using the app to upload photos of the items from home, you help us save time, and we can therefore offer you a higher commission. We also are proud to say we sell our products fast, a majority of all items are sold within 3 weeks, and thanks to our curation we can offer you a higher resale value for your best clothing.
CHAT: You can send us DM directly in the app by either tapping the 'Chat with us' link on the previous screen, or by tapping the 'Home' tab and then pressing the paper airplane icon on the top of the screen. We strive to answer all messages in the app within 1 business day, but not on weekends. EMAIL: We are happy to assist you at help@rerobe.se. We typically answer within 1 business day, but not on weekends.
Welcome to our store at Torsgatan 36, where we store all of our inventory. All items on the webshop can be tried on there, in addition to a much larger assortment of products that are not displayed online. Make sure to follow us on Instagram, @rerobestockholm, to stay up-to-date with company news, releases, and upcoming events.

Have More Questions?

We're more than happy to help. Download our app, create an account, and send us DM from the 'Inbox' tab.

You can also get in touch with us by email at help@rerobe.se